Maintenance and Support for WordPress Powered Websites

At DSP Designworks we believe that designing and developing your web presence is only the first part of the process. The second important task is protection of your investment. WordPress is just like any software used on desktops, tablets, or phones. It needs to be regularly updated for functional and security updates. If users fail to do so, they open themselves up to broken functionality, malware, and Google warnings of security issues.

It is critical to ensure that your site is protected from those who may try to exploit vulnerabilities found in the software used on your site. Although there is no way to guarantee your site won’t ever get hacked, keeping your site up to date with the latest security releases of WordPress core, theme and plugin files is key in preventing an attack on your site.

WordPress maintenance contracts are great for providing peace of mind and security for your website while also protecting your online marketing efforts. To ensure all of these necessary tasks are taken care of, DSP Designworks provides the following maintenance support packages:

Initial Configuration

  • Setup an automated backup routine that covers for both the database and the file system
  • Setup external monitoring of your website
  • Review current core, plugin and theme releases and update if necessary[1]

Ongoing Support Services

  • Verify that backups are being successfully executed
  • Update WordPress core software per Service Package specs
  • Update WordPress plugins per Service Package specs
  • Update WordPress theme files per Service Package specs
  • Verify stability and functionality or return site to previous stable version[2]
  • Minor Code Changes[3] & Content Modifications[4] per Service Package specs
Silver
$25 month

Ideal for static sites that just want added security.

  • Bi-weekly updates to WordPress core, theme and plugins
  • Daily secure off-site backups
  • Daily Site Monitoring
  • Email support Mon-Fri 8am-5pm
  • Add-on hours available @ $45/hr
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Gold
$50 month

Ideal for static sites with few updates per month.

  • Weekly updates to WordPress core, theme and plugins
  • Daily secure off-site backups
  • Daily Site Monitoring
  • Minor Code Changes & Content Modifications up to 1 hr/mth
  • Email support Mon-Fri 8am-5pm (CST)
  • Add-on hours available @ $40/hr

 

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Platinum
$100 month

Ideal for sites that have regular content changes per month.

  • Updates as needed to WordPress core, theme and plugins
  • Daily secure off-site backups
  • Daily Site Monitoring
  • Minor Code Changes & Content Modifications up to 2 hr/mth
  • Email support Mon-Fri 8am-5pm
  • Add-on hours available @ $35/hr
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[1] Does not include updating customized plugins or themes. This will be quoted as needed.
[2] Updates that break site functionality may be fixed if there are hours left per the Service Package purchased otherwise, site will be returned to previous stable version.
[3] Minor coding includes theme tweaks and additional basic functionality. It does not include redesign or additional complex functionality.
[4] Content modifications consist of changing/adding images, modifying/adding text, new pages of images & text.